You might start out as a small business catering to the needs of your local customers. You can manage with a local phone number for answering your customers. But you will obviously wish to grow. As you go on adding new departments, new products or new services your customer base will also expand and will not remain restricted to a locality. This is exactly when you should adopt toll free numbers for your business.
Toll free numbers help you establish your business presence across the country. It makes you look and sound bigger than actually you are. It is generally regarded as the hallmark of big corporations. So, by incorporating a toll free number in your business contact you immediately become a part of those big companies that use such numbers.
Getting New Business
The most important aspect of toll free numbers (http://www.itelecenter.com/Toll-Free-Number.aspx) is that the caller does not have to pay for the call. More than financial implications, it indicates a few other things as well. It is one of the ways of showing gratitude to your callers and thanking them for giving you an opportunity. It also shows that you care for them. This number helps you entice not only new customers but also boosts the satisfaction of the existing ones.
Showcases Your Professionalism
Your customers also feel comfortable calling you when you include toll free numbers in your business contact list. Just by using this number you show that you are available to your customers 24×7. Your customers might be little hesitant to call you if you are using your personal cell phone number or your residential phone number. But these are typical business numbers that are designed for a business purpose. Your customers comprehend you as a professional corporation who is ready to serve their customers – all the time.
Toll free numbers are no longer restricted to a communication tool. It is, in fact an efficient business tool that can be used for the success of your marketing and advertising campaigns. Vanity toll free numbers (http://www.itelecenter.com/Vanity-Toll-Free-Numbers.aspx) are more effective in such cases. A vanity number is more closely associated with your business because it contains a word or a phrase related to your business.
Using Advanced Features
Using vanity numbers also has an impact on the reputation of your organization, which also helps you get new business. Whenever a customer dials your toll free numbers an auto attendant answers the call. You can also use more than one phone number to forward your calls to. If you are using this number with a virtual phone system, your business will definitely benefit by some advanced features like: call forwarding, auto attendant, voicemail box or virtual fax.
If the auto attendant of the virtual phone system does not find you on any of your phone numbers, it forwards the call to your voicemail box. Your customers can leave a voicemail for you here and you will call them back in an appropriate time. The phone system usually sends out alerts to your emails or sends messages to your cell phone as soon as you have a new voicemail. The voicemail can be read in an email. You can also listen to your voicemail just by clicking the link sent in your email.