A business toll free number is a boon for me and my business. It can do miracles that were otherwise not possible. It was my long nurtured dream to start a business of my own. At last my dream was successful and just a few years back I started my own restaurant business. My customers were happy and so was I. But after a few days I noticed a strange thing. Though my customers were happy, the number of customers did not increase, even during weekends and festival seasons. I thought my restaurant is new and needs more reputation to attract more customers. Accordingly, I started my campaign. But that also failed to bring my desired result. I was quite worried.
The Problem
I started searching for the actual reason. I started a feedback form for my customers and found out that my customers have a problem booking table in my restaurant. I was quite surprised. I never refused any customer who wants to book a table in my restaurant! I was surprised even more. I changed my questions and made it more specific. I understood that the telephone of my restaurant is the cause of my problem. My customers tried calling my phone, which usually remains busy either because I am busy with other customers or with my vendors.
A Special Number for My Business
I decided to use a business toll free number (http://www.itelecenter.com). Business toll free number is an incredible way to make your customers happy. Since it is a toll free number, my customers need not pay anything for the call they are making to my restaurant. Rather, I pay for the call my customers are making to my restaurant. This is a genuine boost to my business. I also enjoy other significant benefits with my business toll free number.
Special Features with Special Numbers
My business toll free number now helps me receive voicemail and also call forwarding. In case if my customers find my telephone engaged they can leave a voice message and I will call them back. My voicemails can also be read in email. This helps me manage all my communications from one place. Moreover, I do not need any separate telephone to use this number; neither do I need any expensive hardware or software. It is quite cheap and can be used with existing telephone connection.
Professional Greetings for My Customers
I now publish my business toll free number (http://www.itelecenter.com/Toll-Free-Number.aspx) and my customers call me on that number. The telephone number of my restaurant is now exclusively for my professional use and my customers have a special number. This has given me another benefit. I use a special kind of auto attendant to answer my customer’s call and I answer my personal calls. For example, “Welcome to ABC restaurant. Press 1 to know about our hours, press 2 to book a table, 3 to hear about our delicacies or press 0 to talk to me directly”.
Easy Way of Doing Business
I can use a professional for the voice over of the automated attendant. Moreover, I now record all my special discounts and when my customers call me, I need not answer the same question over and over again. Instead, the auto attendant routes my customers to the right information. I now concentrate on what I enjoy doing most – selecting the best dishes for my customers.
