Small businesses are constantly in search of ways to compete with big companies that offer similar products or similar services. One of the ways small businesses can create a difference is by using 1 800 numbers. A toll free number is one of the most important investments for your company. It is one of the effective business tools that open up your communication with your customers and business contacts. Your business can use this number to stay profitable. No matter you are starting your new business or you are in the business for quite some time, you can equally benefit from this 1 800 numbers without any hefty investment.
It’s Very Affordable
With the rising demand for 1800 numbers, service providers are offering toll free numbers at a very competitive rate. You can choose your 1800 numbers only by paying a one-time fee of $25 in addition to a fee for a phone service. This is a negligible fee to make your business look and sound bigger. This fee is nothing in comparison to the benefits that you reap using this number. Moreover, it is a one-time payment and you do not have any recurring commitments.
Offers Advanced Call Management Features
If you are using 1800 numbers with virtual phone system you get all the advanced call management features just by paying a minimal monthly fee. It has features like, call forwarding, call screening and voicemail. Whenever your customer calls on 1800 numbers an auto attendant receives the call. The auto attendant greets your customer and routes him to the right person or department he/she wants to speak to.
Be More Accessible to Customers
With a virtual phone system you can take your 1800 numbers wherever you go. It has call forwarding feature that can forward your call to your personal cell phone and you can answer your customers even when you are on the go. You can also set how you want your calls to be routed to your existing number, according to time of the day or day of the week.
Benefit of Caller ID
If you are using 1 800 numbers on your virtual telephone your business can also benefit by using caller ID. If you are unable to answer your customer’s call for some reason the caller ID captures all the details of your customer like his phone number, time of call etc and you can call back your customer in a more appropriate time.
Decide Which Call is Most Important
1800 numbers on a virtual phone system also offers the benefit of voicemail box. If your customer cannot speak to your directly he can leave a voice message in your voicemail box. You also have the flexibility to screen the call and decide which call needs more attention and should be answered immediately and which call you can route to your voicemail box so that he can get back at your convenience.
Reach Your Customers Anywhere
If you are using 1800 numbers your customers no longer need to dial confusing long distance codes. He can directly dial your toll free number from anywhere to reach you at any time of the day. This feature becomes very important in today’s business scenario where your customers are no longer restricted to your local neighborhood.