800 numbers are not only just a contact number. It is designed for a definite purpose that you as a small business owner must understand. Before you try to get a toll free number for yourself it is important that you first sketch out the likely benefits of using it for your business. A toll free number is beneficial for businesses of all types and kinds but it is important that you have a thorough understanding about the benefits of using a toll free number.
Do You Need a Toll Free Number?
Before using 800 numbers (http://www.itelecenter.com/Toll-Free-Number.aspx) you have to consider whether your business needs it or not. The purpose of a toll free number is to provide your customers with a number that is easy, not confusing and at the same time is a means to call your company at no cost to them. If the success of your business depends on the call volume then it is most pertinent to use 800 numbers. It is also a means to collect your customer’s feedback. Customers from anywhere can reach you easily with a toll free number. It does not have any confusing long distance code, which is definitely a great advantage for customers who are not located in your geography.
Like any other number, 800 numbers are also 10 digit numbers. But since these numbers are designed with a special purpose it is important that people remember and recall your number easily. Vanity numbers or vanity 800 numbers are particularly designed to make your toll free numbers memorable. Vanity numbers are alphanumeric that contains a word or a phrase related to your business. For example, if you have a flower business your possible vanity number could be: 1 800 REDROSES. It has been proved that vanity numbers are more successful in promotions and marketing campaigns because of the simple reason – people remember vanity numbers better than numeric toll free numbers.
Sequential Vanity Numbers
Sequential 800 numbers are designed with the same purpose of making your number memorable to people. A sequential number is a series of catchy numbers like “999”, “777” or “1234”. These are catchy and at the same time easily memorable. For example a sequential number will look like: 1 800 123 1234. Now, this can be remembered easily. If you do not find a vanity number of your choice then sequential number is the most suitable alternative.
800 Numbers with a Virtual Phone
Using 800 numbers with a virtual telephone system can definitely gives your business an extra edge. Your business enjoys all the features of a virtual phone system along with the benefits of using a toll free number. You can transfer calls, forward calls and use voicemail box, auto attendant and caller ID as well. When a caller calls on your toll free number, his call is answered by an auto attendant. The auto attendant greets and routes him to the person or department of his choice. Your business will also benefit by using features like call transfer, call forwarding and voicemail box.
Honor Your Privacy
800 numbers also help to maintain your privacy. Publish your 800 numbers on all your business communications like – business cards, flyers, banners and your customers will contact you on that number. So your personal number remains personal without compromising your business needs.