A small business phone service has been neglected for many years. Telecommunication service providers typically cater to large businesses that have over hundreds or perhaps thousands of employees. The phone system of these service providers deliver many helpful functionality to business organizations like call forwarding, call transfer, call routing but their systems are expensive and need quite a good number of human resources for its maintenance. Small business phone service was first successful among home based businesses, start-ups and small businesses. Yet large organizations were initially hesitant to use this phone system.
For Any Business
Gradually they realized the benefits of using a small business phone service. The benefits of a small business phone need not be limited to a small business only but can have larger implications. Though a big business does not have strict financial commitments, cost cutting is definitely a plus for business of any size and more so during turbulent economic times. A small business phone service gradually gained popularity among both large and small firms.
Cost Saving for All Businesses
A small business phone service does not need to be installed on any particular telephone connection. It can in fact, work on any telephone connection. It also does not need any hardware or software. So it can save considerable amount of dollars for any business. But this is especially important for small businesses, start-ups or home based business that works in limited financial boundaries. Nevertheless, it saves money for big firms as well and is equally pertinent for all businesses during turbulent economic conditions.
Answer Your Customer’s Call All the Time
The auto attendant of a small business phone service completely eliminates the need of an office receptionist. This is an automated receptionist that is capable to receive and greet any number of calls. You can record the message that your auto attendant will play as soon as a customer calls your office. Hiring a professional for recording your auto attendant is not a bad idea. The auto attendant greets your customers and routes him to the right person or department. It works day and night and so you are sure to answer all your customers all the time.
Expect the Benefits of a Traditional Phone System and More
You can expect all the features and benefits of a traditional phone system in a small business phone service. You can transfer calls to your employees and colleagues located in the same office or may be across the country. It can also forward your call to your personal cell phone, residential phone or office phone. If you are unable to answer your customer’s call for any reason your customers can leave a message in your voice mail box and you can reply back at your convenience. Moreover, it allows these voice messages to be read in emails. So you do not lose time checking your voicemail box and your email to answer your customer’s queries. Rather you manage all your communications from one place.
Few Extra Benefits
You can use a toll free number with your small business phone service. Both large and small organizations can benefit from a toll free number. A toll free number boosts the image of any organization and makes you more accessible to your customers.