The success of any business largely depends on its customers. Customers play an active role in the success or failure of any business. So if you want to build a relationship with your customers there is no better way that using 800 numbers. Also known as toll free number these are special kind of numbers where the caller need not shell out anything for the call. Though this might not sound like a great option to boost your relationship with your customer but in no time it will prove you wrong. 800 numbers help you gain visibility and credibility to your business.
800 numbers are also quite easy to use. You do not need a dedicated telephone connection to use this number. It can be used with your existing telephone without any installation, hardware or software.
New Toll Free Prefix
If you are using 800 numbers with a virtual phone system your business actually gets doubly benefitted. Firstly by using a toll free number and secondly by using a virtual phone system. Your business enjoys all the benefits of virtual telephone like call routing, call forwarding, call transfer, voicemail box and others. With the pressing need for toll free numbers, there has been a shortage of 800 numbers. This has given rise to a new set of toll free prefix: 855, 866, 877, 888 and others. But the acceptance of these prefixes is not very high because 800 is the most recognizable toll free prefix. Though these prefixes have similar benefits of 800 prefix yet businesses are little hesitant to use it.
Use of Vanity Numbers
Using 800 numbers might not always get you the desired result especially in promotions and marketing campaigns. In such cases vanity numbers can prove to be really helpful. Vanity numbers are a special kind of alphanumeric numbers that help people remember your telephone number. For example, if you are into flower business, your vanity number would be 1 800 FLOWERS. The number includes a phrase or a word associated with your business. Research has shown that people remember vanity numbers better than simple numeric numbers.
Sequential Vanity Numbers
If in case the vanity number, which best describes your business is not available then you can also try using sequential vanity numbers. These are also another great way to make your number memorable. It contains catchy or memorable number sequence like, “999”, “888” or simply “1234”. In this case your number will look like 1 800 123 1234. This is also quite easy to remember and recall. Isn’t it? This is another great way to make your 1800 numbers (http://www.itelecenter.com/Toll-Free-Number.aspx) memorable to your customers – easily.
Best Way to Keep Your Customers Engaged
800 numbers with a virtual telephone can change your business almost overnight. It is also a huge cost savings for your business. There’s no longer any need to hire a receptionist for your company because the auto attendant of your virtual phone will perform all the duties of a receptionist. Additionally it works 24×7. It answers, greets and routes your caller. Your customers will be answered all the time and if you are not available then they can leave a voice message in your voice mail box. You can also transfer call to your colleague and forward calls to your personal cell phone or your residential phone.