A business phone system plays a crucial role in the communication system of an organization. But it’s expensive and also needs installation. So it might not be always possible for a small or mid-sized business to afford a phone system. A virtual telephone is the most perfect alternative to a traditional phone system. It is, in fact, one of the “must haves” in today’s small, mid-sized as well as big businesses.
The special features and benefits of a virtual telephone have attracted small, medium and large entrepreneurs equally. Following are a few reasons for the popularity of a virtual telephone:
A virtual telephone is very affordable. This is one of the important reasons for its popularity among all types of business. It does not need any installation, hardware or software. It in fact does not even need a dedicated telephone connection. It can work with any of your existing telephone connections. Most of the plans of your virtual phone system include considerable number of free minutes. You only have to pay for overage minutes. This is just perfect for small businesses that are operating within strict financial limits.
Flexible Service Levels
A virtual telephone offers flexible service level. You do not need to sign any agreement with your service provider. So you can cancel it anytime if you are not happy with the service. You can also pay your provider on a month-to-month basis. Also you do not need to pay for any pre-paid minutes. The service levels of a virtual phone system are really simple and flexible.
A Few Special Features
A virtual telephone has some incredible features over a traditional phone system like: call forwarding, auto attendant, creating multiple voicemail boxes, reading voicemail in email and online fax. Call forwarding helps you to forward your calls to up to three phone numbers of your choice. You should use your personal cell phone number as your first number of choice, your residential phone number as the second number and one more number of your choice, if you have any. No more missed calls now – rather you forward calls. The auto attendant is the automated receptionist of a virtual phone that answers and routes your callers 24×7. It practically eliminates the need for hiring a receptionist that result in significant savings for businesses of all sizes.
If you are unable to answer your calls or do not want to answer a particular call, you can divert it to your voicemail box. You can create multiple voicemail boxes according to your need. Your phone system also sends alerts as soon as you receive a new message in your voicemail box. Voicemails can also be read in emails. So you can manage all your communications from one place. Online fax of a virtual telephone helps you to send and receive fax anywhere and at anytime without a fax machine. It makes sending and receiving fax an easy and simple affair.
Toll Free Number
A toll free number (http://www.itelecenter.com/Toll-Free-Number.aspx) with a virtual telephone can change a business forever. It gives your business almost instant credibility and professionalism that helps you to attract more customers. The influence of this phone system on your business is undeniable because it affects the most important aspect of any business – sales.