There is a growing culture in the United States for small businesses. These businesses are also getting the loyal patronage that is essential for their sustainability and future growth. But the interest in small business and personalized service is not enough to take your small business to the next level. In order to secure big contracts, a small business needs to try and create a “big” image. There are many new technologies available that helps a small business portray a professional image that may lead investors to think them as one of the major players in the market. Bigger may not always mean better but it is a common perception that big companies can do many things impossible for a small business. There are many things that you can do to make your business look big. Using a virtual phone service is one among them.
Few Important Things
A virtual phone service is perhaps the most important tool that makes your business look big. According to a business magazine, a small business should have a company website. A well designed company website enhances the professional image of a company. Your website should contain all the features of a basic website template like: “Home”, “About Us” and “Contact Us”. It should also have a separate tab for testimonials. A small business should also have a company email. Sending official emails through your personal mail id cannot create the same impact as sending official mails through company email.
Make Your Business Sound Big
A virtual phone system is another important way to influence your customers. Using a toll free number (http://www.itelecenter.com/Toll-Free-Number.aspx) with a virtual phone doubles your influence on your customers. When your customer calls your company they get a sense that they are calling a big enterprise. The auto attendant receives the call, greets him and directs him to the right person or department he wants to speak to. The auto attendant gives him easy-to-navigate routing options. Moreover when you are trying to make your business big you should be prepared to answer customers from anywhere. Answering your customers all the time is something more than important in this case. The auto attendant of a virtual phone service answers your customers all the time and also reduces your cost for hiring a receptionist.
Creating Virtual Presence
Your business can also enjoy other advanced features like: call transfer, call forwarding, voicemail box and others with virtual phone service. You can forward calls to up to three numbers like: your personal cell phone, your residential phone and to one more phone number of your choice. So you are accessible to your customers all the time even when you are out of office. It also allows you to transfer calls to your colleagues. You can transfer call to your colleague sitting next to your work station or to colleagues sitting across the country. So it helps you create your presence anywhere – virtually.
You get another advanced feature with your virtual phone service that not only makes you accessible to your customers at anytime and anywhere but is also a great help for small business owners. Sending fax online is affordable, saves time and also makes you available all the time and from anywhere. You can fax all important documents to your prospects and customers even if you are on vacation.