Many business owners are faced with a choice between traditional and virtual telephone service. There are many reasons why a virtual phone can be a better option for businesses of any size, but the features and affordability it provides are at the top of the list.
While landline service provides plenty of features that are designed to make running a business simpler and easier, these often come at a premium cost that can certainly be avoided. A virtual telephone is a much better option because it provides the same features as a traditional telephone, but they are tailored to the needs of the business in general and are completely customizable. All of this comes at one low monthly rate; business owners are not charged extra for the use of the features and services that come with the virtual phone system.
Landlines are viewed by many as cost-effective because they combine local service, features and even toll free service into one complete monthly package. A single landline that is laden with all of the features a business truly needs can cost upwards of $80 per month, and for each additional telephone number that is added to the package, the cost grows exponentially. A virtual telephone is completely scalable and the costs are extremely low. When a business owner needs a new telephone number, all they need to do is add it. That’s all there is to it—there are no installation fees, no equipment to buy, and no long waiting periods.
Ease of Use
A business with multiple landlines must use complicated telephone equipment, including jacks, splitters and even the telephones themselves. With a virtual telephone, however, all of the management is provided via a simple back office web interface. Changes can be made simply and easily. For instance, if an employee will be working at home for a day, it is incredibly simple to use this interface to forward calls to a mobile number or landline of choice. Via the same processes, employees are able to customize certain settings for their voicemail, faxing and telephone service. This helps to improve productivity and maintain an overall better work environment.
Mobility and Privacy
Thanks to the easy-to-use call forwarding feature that is a huge part of a virtual phone, it is easier than ever to enjoy complete mobility with telephone numbers. The numbers themselves are not ‘assigned’ to any certain piece of equipment; rather, they are designed to be portable for use with landlines and mobile phones around the country. When calls are forwarded, customers are able to reach the parties they need without any access at all to their personal telephone numbers. This helps to maintain privacy so that business owners and employees can separate their work and personal lives without sacrificing excellent customer service.
While traditional phone service may work well in homes, there are much better solutions out there for business owners. A virtual telephone provides multiple options that a landline simply cannot, and they all come at one surprisingly affordable monthly price.